What is Email Support?

24/7 Email support, dedicated agents that respond to your support requests through email – under your domain (support@yourcompany.com) or ours (yourcompany@c.nectox.com)


Email Support is an asynchronous communication channel (where the customer and the teammate do not both need to be present at the same time to engage in a conversation) to resolve ad hoc customer questions, challenges and concerns relating to a product or service.